TIME TO (REALLY) GET TO KNOW EACH OTHER...

Moving internationally with TAXIBOX is easy. We’ll deliver your TAXIBOX to your door, you can pack it at your own pace—or let us lend a hand with our trusted removalists. Once you’re ready, we’ll collect it and ship it to your new address across the globe. With your inventory list and any required entry forms in hand, our team will take care of all the documentation to ensure everything moves smoothly.

The earlier, the better. 2-4 weeks ahead gives you time to pack, prep, and lock in your spot – especially during busy periods.

We deliver to all the big hitters – Sydney, Melbourne, Brisbane, Perth, Adelaide, Newcastle, Sunshine Coast, and the Gold Coast. Regional? Let’s chat. We might be able to help.

Nope – TAXIBOX is great for your stuff, but not for wheels. For cars or bikes, you’ll need a specialist transport service.

We handle it, just fill in the necessary forms and we’ll do the rest.

Yes. You pick a delivery day and time window that works for you. We’re all about flexibility.

You’ve got time — pack (or unpack) at your own pace, within reason.
We offer two delivery options.

1. Standard trailer drop-off – we deliver your TAXIBOX on a trailer and leave it with you to load or unload yourself.
2. WOS (Wait on-site) model – we bring your TAXIBOX with two removalists who help with the heavy lifting on the spot.

Whichever option you choose, you’re in control of the timing. Just give us a heads up when you’re done.

Nope. As long as we’ve got access, you don’t need to be onsite.

We’re a DIY service, but we’ve got trusted removalist mates if you need a hand.

Not after we collect it. Once it’s sealed, it stays that way until it lands on Aussie soil or goes into storage.

Yes – things like flammables, food, plants, untreated wood, firearms, and or anything hazardous. Need the full no-go list? We’ve got it.

You’ll get updates via SMS and email as your move progresses. We keep you in the loop every step of the way.

If you bought it – it’s all yours.

It’s taken to our local depot for preparation, including documentation and export arrangements, before being loaded for international shipping.

A full inventory of what is going to be packed inside your TAXIBOX, your ID, and proof you’re heading to (or already in) Australia. We’ll walk you through it.

Only if customs says so. Otherwise, it says sealed tight.

They may be. Inspections are random or triggered by certain goods. You’ll be notified if this happens.

No. We handle customs clearance on your behalf. We’ll only contact you if more information is needed.

If your goods are considered personal effects and have been owned and used for over 12 months, they are generally exempt. However, final decisions rest with Australian customs.

Of course. We’ve got checklists and templates ready to go – just follow our lead.

Door-to-door, it usually takes 3-6 weeks. Timing depends on your pickup location, shipping schedules, and how quick customs clears it.

Yes. We’ll keep you updated, and you can request extra info if you’re feeling curious.

We’ll contact you after customs clears everything, then lock in a delivery date that suits you. Not ready? We’ll hold onto it in storage.

Nope – we’ll sort everything. Just let us know when and where.

Absolutely. We’ve got secure storage options across Australia until you’re good to go.

Insurance isn’t included automatically, but we strongly recommend getting transit insurance.

Yes – as long as it’s before collection day. Don’t leave it to the last minute.

We’re on it. If there’s a delay, damage, or hiccup, let us know right away so we can jump in.

Easy. Email [email protected] or call 03 564 0724. We’ve got your back.